How is this different from a Program Delivery Review?

A Program Delivery Review examines how one connected set of projects is tracking. This package looks more broadly at delivery oversight, including governance, PMO support, tools, processes and communication, using an agreed sample of projects and programs.

How much of the organisation does the review cover?

The package covers one agreed business unit or delivery portfolio, with up to two programs and five projects in total. We select the sample with you and agree the review depth before work begins.

Do we need an established PMO?

No. We can assess how delivery oversight and support work today, whether those responsibilities sit within a formal PMO or across other roles. We agree the review questions to suit your structure.

Will you review our tools and communication channels?

Yes. We examine agreed tool views, processes, meeting records and relevant delivery communication channels to understand how information moves and decisions are made. Access arrangements are agreed upfront.

Who should take part in the interviews?

We agree up to fifteen stakeholders with you. Typically, these include executive sponsors, PMO representatives, program and project managers, and selected delivery team members.

Will you recommend new tools or a different methodology?

Only where the evidence supports it. We first examine how your existing tools and methods are used, where gaps occur and whether practical changes could improve delivery without unnecessary replacement.

Will you carry out the 90-day improvement plan?

Implementation remains with your organisation. We provide recommended actions, proposed owners, sequencing and measures. Any support to put the plan into practice is separately agreed.

Is this a formal audit or certification?

No. This is an independent advisory assessment of delivery management and oversight. It does not provide statutory audit, certification or a formal assurance opinion under an auditing standard.

Can the review be completed faster than twelve weeks?

We can agree a shorter schedule depending on scope, consultant availability and timely access to information and stakeholders.

Project, Program & PMO Assurance

$50,000 AUD

PROJECT, PROGRAM & PMO ASSURANCE

Are your delivery practices giving leaders the confidence they need?

Cherry provides an independent assessment of how your projects, programs and PMO work together, including governance, tools, processes and communication channels.

Walk away with an executive assurance report, prioritised recommendations and a practical 90-day improvement plan.

Typically delivered within 12 weeks of the agreed start, with timing agreed upfront.

LET’S TALK ABOUT YOUR DELIVERY

We take on a limited number of engagements at a time.

Tools and processes create extra work

Teams duplicate information across systems, and nobody is sure which version to trust.

Communication doesn’t lead to action

Important issues surface in meetings, email and chat, but decisions and follow-through get lost.

Your PMO is busy, but is it helping?

Reporting takes time, yet leaders and teams still lack the insight and support they need.

Reports don’t give you confidence

You receive regular updates, but can’t trace the reported position back to reliable delivery evidence.

What you walk away with

An independent assessment, practical recommendations and a 90-day improvement plan, brought together in one executive assurance report.

Executive assessment

Prioritised recommendations

What’s working, where gaps affect delivery confidence and the evidence behind the findings, including governance, tools, processes and communication.

What to improve first, why it matters and who should own the changes across your delivery teams and PMO.

90-day improvement plan

Practical actions, proposed owners and sequencing, with measures to check whether the changes are helping.

See what your assurance report could look like

Illustrative sample using the fictional Nexus Bank organisation. Each report is tailored to your agreed review scope, available evidence and the decisions your leaders need to make. Content and level of detail will vary.

Talk to Gill

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Before we start

We agree the business unit or portfolio boundary, up to two programs and five projects in total, the review questions and stakeholder interview list.

Weeks 1 to 3: Establish the picture

Your Cherry consultant reviews available documentation and agreed tool views to understand your governance, methodology, processes and communication channels.

Weeks 4 to 8: Test how it works

We conduct up to fifteen one-hour stakeholder interviews and compare working practices with documented processes, reporting and decision records.

Weeks 9 to 12: Findings and improvement plan

We prepare the report, recommendations and 90-day improvement plan, then present them in an executive readout of up to two hours. One consolidated feedback round allows factual corrections and clarification before final handover.

Twelve weeks to assess delivery practices and identify improvement priorities.

The timeline is indicative. We can agree a faster delivery schedule depending on scope, availability and timely access to the right people and information.

The 90-day improvement plan begins after the review, when your organisation agrees to put the recommendations into action.

HOW IT RUNS

What we need from you

An accountable executive sponsor, a contact to coordinate access, and availability from the agreed stakeholders across leadership, the PMO and delivery teams.

Access to all available relevant documents, including meeting notes, plans, reports and governance records, plus agreed views of your tools, processes and delivery communication channels.

Your team will need to clarify gaps, contribute to the executive readout and provide one consolidated response to the draft report.

Is this for you?

✓ Good fit

You want an independent assessment of delivery oversight across an agreed business unit or portfolio.

You need to understand whether governance, tools, processes, communication and PMO support work effectively in practice.

Your leaders and teams can provide access to relevant information and participate in the review.

✕ Not the right fit

You need a full audit of every project or an unrestricted organisation-wide review.

You require statutory audit, certification or detailed technical, financial or legal assurance.

You need someone to rebuild your PMO, implement tools or manage delivery.

You get an evidence-based view of what’s working, what needs attention and where to focus improvement over the next 90 days.

What’s included and what isn’t

One executive readout of up to two hours and one consolidated feedback round for factual corrections and clarification.

Included

Independent review of one agreed business unit or delivery portfolio, covering up to two programs and five projects in total.

Review of available relevant documentation, including meeting notes, plans, reports and governance records.

Review of delivery methodology, tools, processes and agreed communication channels, including how they work in practice.

Up to fifteen one-hour interviews with agreed stakeholders across leadership, the PMO and delivery teams.

One executive assurance report covering findings, prioritised recommendations and a 90-day improvement plan.

Not included

✕

A full audit of every project or review beyond the agreed business unit, portfolio and project sample.

✕

Statutory audit, certification or detailed technical, financial or legal assurance.

✕

Rebuilding the PMO, implementing tools or carrying out the improvement plan.

✕

Taking over project or program management or providing ongoing support.

We agree the review boundaries, period, participants and evidence focus before work begins. Additional work is agreed separately.

Frequently asked questions

Meet gill

Gill Townsend brings 25 years of delivery experience across financial services, technology transformation, defence and not-for-profits, including 18 years as an independent contractor.

She understands the pressure of being accountable for a project that isn’t delivering. Her approach combines evidence, conversations with the people doing the work and practical delivery judgement to establish what’s going wrong and recommend a way forward.

Adam W

LEAD DEVELOPMENT UNDERWRITER, UNDERWRITEME

Gill was superb at keeping our team on track, understanding our clients’ needs and how we could best address them.

Argel C

SALES ENGINEERING LEAD (GLOBAL), DIRECT REPORT, UNDERWRITEME

She led with trust... that rare balance between being strategically sharp and genuinely people-focused.

Virginija B

technical business analyst, direct report, UNDERWRITEME

Gill connects big-picture thinking with hands-on execution... and she does it all while keeping her team motivated, focused, and supported.

Kieran C

BUSINESS INTELLIGENCE ANALYST, UNDERWRITEME

Do not look past Gill if you ever have the opportunity of having her on your team.

PRICE AND BOOKING

$50,000 AUD

Fixed fee

Typically delivered within 12 weeks of the agreed start, with timing agreed upfront.

LET’S TALK ABOUT YOUR DELIVERY

We start with a conversation to understand your delivery environment, key concerns and what you need from the review. You receive an agreed scope and terms before committing.

Need a clearer view of how delivery works across your organisation?

Tell us about your delivery environment, what’s concerning you and what you want the review to clarify. There’s no need to share confidential information at this stage.

Want ongoing project insight after the review?

Cherry Concierge provides a weekly board refresh and a weekly conversation with your Cherry consultant for an agreed project.

We can discuss which projects would benefit from ongoing support as your team puts the recommendations into action.

Not sure which package fits? Tell me what’s happening and we’ll help you choose.

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