Website Terms & Conditions

Last updated: November 2026

1. About this website

This website is operated by Cherry PI Pty Ltd (ACN 698 387 432), trading as Cherry (Cherry, we, us or our). You can contact us at hello@cherrypi.io.

These Website Terms of Use apply to your use of this website and its publicly available content. Please read them before using the website. If you do not agree to these terms, please stop using the website.

2. Paid services and participation agreements

The website describes Cherry's project intelligence products, Concierge support, consulting, research and pilot activities. Enquiring about an offer does not commit you to purchasing a service.

Paid services and pilot participation are governed by the separate agreement accepted for that service or activity. These website terms do not set fees, payment terms, subscription or cancellation conditions, service levels, project scope, confidentiality arrangements or ownership of commissioned deliverables. Those matters are addressed in the relevant agreement, which takes priority for that service or activity if there is an inconsistency, subject to applicable law.

3. Website information and sample outputs

Articles, examples and other general information on this website are provided to explain Cherry's approach and share perspectives on project delivery. They are not tailored advice about your particular project or organisation. Consider your own circumstances and obtain appropriate advice before relying on general website material for an important decision.

Sample boards, graphics, demonstrations and fictional project examples illustrate the type of output Cherry can produce. They do not represent results achieved for a real client unless expressly identified as such. Actual outputs depend on the agreed service and information available.

We take reasonable care in preparing website content, but information may become outdated or contain errors. Please contact us if you notice a material error or need to confirm current offer details. Nothing in these terms limits responsibility for misleading representations or other obligations that cannot lawfully be excluded.

4. Acceptable use

You may use this website for lawful purposes, including reading content, exploring services and making genuine enquiries.

You must not:

Attempt to gain unauthorised access to the website, accounts or connected systems.
Introduce malicious software, interfere with security or deliberately disrupt the website.
Submit unlawful, fraudulent, threatening or infringing material, or impersonate another person.
Use automated access in a way that materially disrupts the website or circumvents access restrictions.

5. Intellectual property

Unless otherwise stated, Cherry or its licensors own the copyright and other intellectual property in the website's original text, branding, graphics, designs and other materials. Third-party names, logos and materials remain the property of their respective owners. Their appearance does not itself imply a partnership or endorsement.

You may view website content, share links to public pages and print or save copies for your own reference or internal evaluation of Cherry's services. Please retain relevant attribution and ownership notices.

Other reproduction, adaptation, resale or distribution of our content requires permission unless allowed by law or an express licence. These terms do not give Cherry ownership of your information or restrict your use of your own material.

6. Enquiries and information you submit

Please provide accurate contact information when making an enquiry and only submit material you are authorised to share.

General website forms are intended for enquiries. Please contact Gill before sending confidential project files, and do not include passwords, identity documents or unnecessary sensitive personal information in those forms.

Submitting an enquiry gives us permission to use the information to respond and handle the enquiry, as explained in our Privacy Policy. It does not transfer ownership of your material or give us permission to publish it as a testimonial, case study or marketing example.

7. Privacy and cookies

Our Privacy Policy explains how we collect, use, store and disclose personal information, including information collected through website forms, cookies and enabled analytics tools.

Where available, use the website's cookie controls or your browser settings to manage optional cookies. Some website features may not work properly if necessary technologies are blocked.

8. External links and third-party services

This website may link to external websites, social platforms, forms or other services. These services have their own terms and privacy practices, and we do not control their content or operation. A link does not itself mean we endorse everything on the linked website.

Please review the relevant terms before using a third-party service or providing information to it. This section does not remove any responsibility Cherry has for providers it uses to handle information on its behalf.

9. Availability and future features

We may update or maintain the website, and access may occasionally be interrupted. We do not promise uninterrupted or error-free website access.

References to proposed products, integrations or future features describe current intentions and may change. They are not commitments to supply those features unless expressly included in a separate accepted agreement.

A website update does not change the terms of an existing client or participation agreement.

10. Statutory rights

Nothing in these terms excludes, restricts or modifies a consumer guarantee, remedy or other right that cannot lawfully be excluded, including under the Australian Consumer Law. Any mandatory rights under other applicable laws also continue to apply.

These terms do not impose a limitation of liability for paid consulting, Concierge services or other contracted work. Any service-specific provisions belong in the relevant service agreement and remain subject to applicable law.

11. Changes to These Terms

We may update these Website Terms of Use and publish the revised version with an updated date. Changes apply prospectively to website use after publication. They do not retrospectively alter an accepted service agreement or accrued rights.

12. Governing law and contact

These terms are governed by the laws of New South Wales, Australia, subject to any mandatory applicable law. The parties submit to the non-exclusive jurisdiction of the courts of New South Wales.

For questions or concerns about this website or these terms, email hello@cherrypi.io. This contact process does not prevent you from exercising any available legal rights.